US Based Support
WholesaleBackup offers customers US-based support and an excellent private label backup solution that gives you the option to backup to the cloud or your own server(s).
Our online backup resellers love the fact that they can call our tech support during US business hours, and reach a live person to speak with.
Free Support: Email Us. Call Us. It’s Free.
WholesaleBackup’s online backup software is easy to use, and our documentation is very comprehensive. However, we know that sometimes you still might need some assistance. That’s why we offer free support via email, and phone and can also remotely assist you while you watch. Whether you have a question on installation, restoring files, or just a general question about performing a backup to the Cloud or your own Server our support teams are here to help. We also offer remote assistance installations.
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No upfront reseller costs – get started with zero expenses and little to no hardware. A simple workstation is all you need to start testing the online backup service.
No upfront storage costs – we don’t mark up any storage costs, passing those savings directly to you, choose between a host-your-own setup using Windows Server, or using cloud storage from AWS S3, Google (GCP), or Wasabi for hosting backups.
Simple month-to-month subscription – we have a software licensing agreement that makes it easy for you to put your brand on our online backup software and start generating more revenue.
Complete stellar USA-based support – WholesaleBackup has one of the most responsive support teams and is happy to answer your questions, provide technical assistance, and offer guidance. Including extensive online documentation for learning more about your online backup solution.
Numerous custom branded installers – build as many custom branded installers as you need, allowing you the flexibility to brand your online backup service to a targeted industry or “potential customers” accordingly, offering you a real added market advantage.
Easy scaling options – unlike other backup solutions online, scaling up or down is no problem, when you need to add more endpoints to your plan just contact our friendly staff, they will provide you with the best options allowing you to maintain growth while keeping your overhead costs to a minimum.
Fully compliant – WholesaleBackup is fully encrypted using AES 256 Military Grade Encryption. Use with confidence when you need an online backup for servers.
- Financial services: NASD 3010 and 3110, SEC 17a-3 & 17a-4, GLBA
- Health care: HIPAA, Public Law 104-191
- Publicly traded companies: Sarbanes-Oxley 802(a)(1) & 802(a)(2), NASD 3510, 3520
- All companies: PCI DSS (credit-card protection)
Continuous software upgrades – WholesaleBackup provides you with routine software upgrades, and feature at no charge, which constantly improves the online backup solution’s performance, experience, and value with every release. The software upgrades silently in the background no touch-points are required.
Complete branding – put your logo, icons, and company information on the online backup software, you can even create your very own End-user Software Agreement, and Terms of Service built directly into the agent installer.
All Windows versions supported – the backup agent runs on all Microsoft supported versions of Windows. In addition, we are continually ensuring full compatibility on all new and future Windows Operating Systems for Workstations and Servers.
Multi-Tenant Web Console – Backup Ops is the central location for building your branded online backup software installer, managing and monitoring your accounts, setting up alerts and reports, and creating new users with assigned views. The cloud-based web console is accessible from web browsers on any device.
Configurable reports & alerts – easily create different types of backups reports and alerts such as Email after each backup, or alerts to be sent if the computer has not connected for backups in while (No Connection Alert), create an alert if the computer has not sent new data in few days (No Data Alert), and configure a summary (digest) report for reviewing all of your accounts at once.
